100% satisfaction guarantee
You should be satisfied with the products you buy from us. If you are not, you can return the item within 10 days of receiving the item.
The 100% satisfaction guarantee sets the following requirements for the condition of a returned item:
If you want to take advantage of the satisfaction guarantee, it is important that you familiarize yourself with the following:
A product returned must be in the same condition as when purchased. Unfortunately, we have to reject products that are characterized by extensive use or have visible damage/scratches.
The product must be cleaned.
We encourage our customers to take care of the original packaging.
We also remind you of the statutory right of withdrawal of 14 days, which you can read more about here:
The 100% satisfaction guarantee sets the following requirements for the condition of a returned item:
If you want to take advantage of the satisfaction guarantee, it is important that you familiarize yourself with the following:
A product returned must be in the same condition as when purchased. Unfortunately, we have to reject products that are characterized by extensive use or have visible damage/scratches.
The product must be cleaned.
We encourage our customers to take care of the original packaging.
We also remind you of the statutory right of withdrawal of 14 days, which you can read more about here: