Frequently Asked Questions


1. How long is the delivery time?

Our estimated delivery time varies depending on the product and the activity in the store, but our goal is that all items should be delivered within 2 weeks. Please note that delivery times may be longer during high-volume periods, such as holidays or special sales events. We are always working to minimize delays and keep you informed.

2. Can the item be returned?

Yes! We adhere to the Right of Withdrawal Act. Contact us by email if you have items to be returned

3. Where can I ask questions?

If you have any questions, concerns or need assistance, please feel free to contact us by email on Our dedicated customer service team will be happy to assist you with any inquiries you may have.